Sale, shipping and return
Since I manufacture and organize everything completely on my own, but do not stay in Berlin on a regular basis, I cannot
(at least for the time being) guarantee continuous delivery dates. Unaffected by this, it is of course always possible to buy somsthing and I will ship immediately as soon as I am back in Berlin. In the header of this website or
under "Upcoming events" Berlin market dates or possible shipping times are named.
About shipping costs and the cost of returns
I only calculate the actual costs for the selected shipping method. After bad experiences, I only send insured and traceable.
From my own experience I know how quickly you succumb to the temptation to order something "just to look at" and then send it back as long as both shipping methods are offered free of charge.
Since I can no longer reconcile this with my conscience with regard to packaging waste, pollution caused by transport and labor, I do not offer any free shipping or return shipping.
If the return is as a result of a complaint (e.g. if the glass arrived broken, I sent the wrong glass, etc.), I will of course reimburse the costs incurred - or waive the return, after consultation and sending the appropriate pictures of course ;-)